Ride of a Life Time 2021 Frequently Asked Questions

Registration

Q: How do I register for Ride of a Life Time?

Q: There wasn’t an option to select my bike at time of registration? How will I know what bike I am on for event day?

A: The Studio Manager at your club will assign you to a bike. Bike selection by the participant is currently not available for this event. When you check in on event day, your spot will be given to you.

Q: I registered for a class but want to change it. How do I register for a different class?

A: After registration, you will not be able to change the class time you selected without assistance. To make a change to your registration, please email [email protected]. Please include in your email; your name, email address, the club you registered to participate at (event name), the class time you are currently scheduled for and the class time you wish to change your registration to. Based on class availability, someone will assist with this change within 48-hours. You will receive a confirmation email once the adjustment has been made

Q: I would like to ride for more than 1 hour. How do I register for multiple classes?

A: To participate in more than one class, you will need to register as a Challenge Rider, this will reserve your spot in ALL class times at a particular location. The number of classes varies by clubs.

Q: I would like to create a team; how do I do that?

A: During registration, select the Start a Team function and follow the registration steps to create your team.

Q: A participant is registered to ride at my club but wants to ride at another instead. Can I switch them?

A: Yes. Please email [email protected] and include your name, email address, the event (Club) that you are registered for, the event (Club) that you want to be changed to, and your selected class time. Based on class availability, someone will assist with this change within 48-hours. You will receive a confirmation email once the adjustment has been made.

Q: I just completed my registration. However, I can’t seem to find my donor page anymore. Please advise.

A: You can find your personal fundraising page either by going to rideofalifetime.com and clicking the red “login” button in the top righthand corner. Or by clicking the link in the confirmation email you received after registering.

Q: I forgot which class time I registered for. How can I find this information?

A: This information is available in two places.

  1. You can check your registration confirmation email that is sent following your registration.
  2. You can visit rideofalifetime.life and login with the login you set at registration. In the top right corner you will see your name. If you click on your name a dropdown list will appear. Select ‘My Account’ and your account page will load. Scroll down to see the club name you are registered for and your Class Time will appear next to ‘Participant Type’ under your events.

Q: I would like to register a team? How can I register as the Team Captain and help members of my team join?

A: After you select your registration type, you will be asked if you want to register as an individual, join a team, or create a team. Select "create a team" and then enter in your team's information. 

Q: I am trying to join a team what was already created. How do I register myself as part of an existing team?

A: After you select your registration type, you will be asked if you want to register as an individual, join a team, or create a team. Select "join a team" and then select the team you want to join. 

Q: I want to help fundraise for a specific club, but I will be participating virtually. How can I register as a virtual participant but fundraising for a specific club?

A: Select the local club's event and click "register now." Select the "virtual participant" registration type to participate virtually. 

Q: I registered as a virtual participant, but wanted to help fundraise for a specific club. How can I change my registration to ensure my fundraising efforts are going to a specific club?

A: Email [email protected] and let them know your name, email, club you want to fundraise for, and that you want to participate as a "virtual participant."

The Event - Life Time Clubs

Q: I am not a member of Life Time. Can I still register for ROALT?

A: Yes! Just choose the non-member button during registration. We will ensure you have a great experience on event day!

Q: Will childcare be available during this event?

A: 2.5 Hours of Childcare is available for all Life Time members with juniors on their membership. For guests, please contact the club before the event to ask about available childcare.

Fundraising

Q: How do I know where my fundraising is going?

A: Funds raised will go toward the local partner, Children’s Miracle Network Hospital, as indicated on your Clubs Event page, and benefit the Life Time Foundation. You can visit the supporting section of the event page and click “Where does my money go?” to find out more about your local CMN Hospital.

Q: Are there incentives for participating or raising funds?

A: Yes, if you raise $250 (the suggested pledge amount) by Saturday, Sept 4, you will receive a Ride of a Life Time performance tee for event day.

Participants will receive an email with link to redeem their incentive at https://shop.lifetime.life. Participants will choose their cut (female/male) and size. Incentives will be shipped directly to participants for free! 

Should you fundraise $250 after Sept 4, you will still earn your Ride of a Life Time performance tee, but delivery is not guaranteed for event day.

Q: Can I purchase a Ride of a Life Time performance tee?

A: Unfortunately, our event tees are reserved for participants that have fundraised $250 or more. Fundraise $250 by Saturday, Sept 4, to receive your Ride of a Life Time performance tee for event day.

Participants will receive an email with link to redeem their incentive at https://shop.lifetime.life. Participants will choose their cut (female/male) and size. Incentives will be shipped directly to participants for free! 

Should you fundraise $250 after Sept 4, you will still earn your Ride of a Life Time performance tee, but delivery is not guaranteed for event day.

Q: If I happen to surpass my $250.00 fundraising goal before Sept 25, 2021, will I be able to edit the goal amount?  

A: Every dollar raised helps to change kids’ lives and change the future. You can absolutely fundraise over the goal you set during registration or edit your goal to be higher in the “Your Page” section when you are