General FAQs

Q: How do I register for Ride of a Life Time?

A: Members can register and reserve a bike through the Life Time Digital App. Once registered, you will receive an email prompting you to create your fundraising page.

Q: Can non-members participate in the event?

A: Yes, non-members can participate in Ride of a Life Time by submitting a request for participation, linked HERE.  A $25 non-refundable registration donation is required for all non-members.

Q: Is there a fee to take part in Ride of a Life Time?

A: There is a $25 non-refundable registration donation to reserve a class on event day. All member participants will receive an email after registering prompting you to order your free hat.

Q: How does my $25 registration donation contribute to Ride of a Life Time?

A: All registration donations received will be added to your club team’s fundraising total at the end of the event.

Q: Do I need to reserve a bike?

A: Yes, all riders must select a class time and reserve a bike through the Life Time Digital App. We encourage all riders, especially non-members, to reserve their bike as far in advance as possible as spaces fill up fast.

Can I ride for multiple hours?

A: Members and non members will be able to register for multiple hours, but will need to register for each hour of riding. Each class will require a $25 non refundable donation.

Q: I forgot which in-studio class time I registered for. Where can I find this information?

A: Members: Life Time members may view class registration information on the Life Time app. 

Non Members: Reach out to your local club contact to provide this information.

Q: Will childcare be available during the event?

A: Childcare of up to 2.5 hours is available to all Life Time members with juniors on their membership and is available to guest riders on a club-by-club basis - please contact your local Life Time prior to the event to inquire about availability. 

 Q: How do I redeem my free hat?

A: Upon registration, you will receive an email with your unique code to redeem your hat in the LifeShop while supplies last.

*For Canada Clubs: upon your next visit to your local Life Time, show a team member your registration, and they will provide you your hat. 


Fundraising FAQs

Q: How do I help raise funds?

A: After registration, you'll be asked to create an individual fundraising page and choose a local Life Time Club fundraising team. The fundraising team you select is important because it determines which local hospital benefits from your fundraising efforts. All funds should be raised through your Donor Drive page and no other money transferring platform.

Q: How do I access my fundraising page once I have created one?

A: Find your personal fundraising page by navigating to and clicking the red “login” button in the top right corner. Alternatively, click the link in your registration confirmation email.

Q: Can I edit my fundraising goal?

A: Yes. You can edit your fundraising goal up or down as needed.

Q: What if I don't meet my fundraising goal - can I still ride?

A: Yes. All riders are welcome to participate regardless of funds raised. 

Q: Where will the money I fundraise go?

A: Funds raised by riders are divided evenly between Life Time Foundation and each fundraising team's local member hospital of Children's Miracle Network Hospital.

Q: What do I do if I have a check or cash donation?

A. Please convert all cash donations to check and make checks payable to Children's Miracle Network Hospitals. Write "Life Time Ride of a Life Time 2024" in the memo line along with the participant’s name. Checks can be mailed to CMN Hospitals National Office at the address below:

205 West 700 South
Salt Lake City, UT 84101

After mailing, please submit a rider support form and choose the "I have a check to submit" dropdown option to notify us of the donation and include: donation amount, check number, donor and participant information as well as the date it was mailed. 

Q: What if my company will match my donation? 

A: Please connect with your HR team - every company's matching process looks different. If your company needs us to verify the donation amount, please email [email protected] and we will provide that information. 

Q: How do I receive a receipt for my $25 registration donation?

A: You are able to request a tax receipt for your registration donation. Please follow these steps: Fill out this form and include a copy of your class registration email confirming the donation was made and submit both pieces to [email protected]

Still have questions? 

Reach out to us through our rider support form.